Effective Date: 30/06/2025

At annwal, your privacy is of critical importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, interact with our services, or purchase digital products. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Billing details
• Phone number (optional)

b. Technical Data

Automatically collected data includes:

• IP address
• Browser type and version
• Operating system
• Pages visited and duration
• Referrer URL

c. Payment Information

All payments are processed through secure third-party gateways (e.g., Stripe, PayPal). We do not store full credit/debit card details on our servers.

2. How We Use Your Information

We use the collected data to:

• Process your orders and transactions
• Deliver digital products and content
• Respond to your inquiries or support requests
• Send order confirmations, updates, or promotional emails (if subscribed)
• Improve our website, user experience, and product offerings
• Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your information based on:

• Your consent (e.g., email subscription)
• Our contractual obligations (e.g., fulfilling your purchase)
• Legal compliance (e.g., tax, fraud prevention)
• Our legitimate interests (e.g., analytics, business operations)

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Service providers (payment processors, hosting platforms, analytics tools)
• Legal authorities when required by law
• Third parties in the event of a business merger, acquisition, or asset sale (with appropriate notice)

All third-party services are GDPR- and privacy-compliant.

5. Data Retention and Storage

We retain your data:

• As long as your account is active or as needed to provide services
• To comply with legal, tax, and regulatory obligations
• To resolve disputes and enforce our agreements

Your data is stored securely using industry-standard encryption and access control protocols.

6. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate data
• Request deletion of your data
• Object to certain types of data processing
• Withdraw consent at any time (e.g., unsubscribe from emails)

To exercise any of these rights, contact us at info@annwal.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and performance
• Personalize content and product recommendations
• Store your preferences and login sessions

You can manage or disable cookies through your browser settings. For more details, see our Cookies Policy.

8. Data Security Measures

We take data protection seriously. Our measures include:

• HTTPS encryption across all pages
• Secure data storage on trusted platforms
• Regular software updates and vulnerability scans
• Access restriction to authorized personnel only

Despite our efforts, no online platform is 100% secure. We recommend taking precautions with your own accounts and passwords.

9. International Users

If you access Annwal.com from outside Morocco, please note that your data may be transferred to, stored, and processed in our servers located in Morocco or other jurisdictions. We comply with international data protection laws to the best extent possible.

10. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of these third parties. We recommend reviewing their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of our site indicates acceptance of the new terms.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled:

📧 Email: info@annwal.com
🌐 Website: www.annwal.com